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IT Service Management Basierend auf ITIL V3 - , Arjen de Jong

This Pocket Guide is a concise summary of ITILĀ® V 3. A quick, portable reference tool to this leading standard within the Service Management community. Additionally for readers the processes are covered in a separate section.

Author: Bon, Jan van
Author: Jong, Arjen de
Author: Kolthof, Axel
Publisher: Van Haren Publishing
Illustration: N
Language: GER
Title: IT Service Management Basierend auf ITIL V3
Pages: 00000 (Encrypted PDF)
On Sale: 2008-03-05
SKU-13/ISBN: 9789087531041
Category: Education : Teaching Methods & Materials - General
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